Being ... ALI HASSAN

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Today one of the desktop techs in my company wanted my help in troubleshooting an issue, he was unable to run a .exe file (symrapidreleasedefsv5i32.exe) because of some stupid virus that the system had inherited!!

Anyways if you cannot run an .exe file try checking the registry coz sometimes the values are changed because of that dam virus and yeah try to be extra careful when working with the registry if you love your computer.

Procedure:

Start --> Run --> Regedit or type regedit in the command prompt (DOS prompt)

HKEY_CLASSES_ROOT \ exefile \ shell \ open \ command

• Double-click the (Default) value in the right pane
• Delete the current value data, and then type: "%1" %* --> ( quote-percent-one-quote-space-percent-asterisk)

Also look under:

HKEY_CLASSES_ROOT\.exe

• In the right-pane, set (default) to exefile
• Exit the Registry Editor.

-Alstar

If you check a user's mailbox size in Exchange system manager and it shows a different value as compared to the mails you have in the outlook client then this might be one of the possible issues that the server is facing.

Go to --> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\<servername>\Private-<MailboxStoreGUID>

Check for the registry keys if present Background cleanup and Track Duplicates

Registry entry name: Background Cleanup
Value type: REG_ DWORD
Value data: 60000 (decimal) or 0xEA60 (hexadecimal) 4.

Registry entry name: Track Duplicates
Value type: REG_ DWORD
Value data: 1

If not present please create these 2 reg keys and after restarting the information store service the ESM mailbox size and Outlook mailbox size should be the same.

-Alstar

This is a great utility to read those "Message Tracking Logs" from exchange servers 2000/2003 and extract out details, it is very easy to use and all you have to do is browse and point to the correct log file and the tool does all the work for you!!

MTNL Analyzer

Guys you know when you run the perfwiz.exe utility to collect the performance counters on your windows or exchange servers this is a cool utility to read those .BLG files by simply copying it in the folder and double clicking the runme.cmd batch file.

Let me know if you have any questions

Experf.zip

-Alstar