I recently upgraded my Netbackup 7.6.1 installation to 8.0, purely because the older version is end of life and not supported by Veritas. I absolutely love the earlier 7.6.1 version, it was light and had a very good user interface. The newer 8.0 is a horrible java based bullshit what they have done in my opinion and ruined a simple application. Anyway its's enough of my rant about the 8.0 version as you guys are not reading this post for that!
So after performing an in-place upgrade from 7.6.1 to 8.0, when I tried to open up my console I was presented with the below error.
I clicked the HELP button as you see above and its talks about generating a new certificate and then installing it. My initial thought was, "Ok this looks simple enough". However it soon turned into a nightmare! I just couldn't get the first command to work to get a certificate and it would just hang on me and also give me crazy client/server handshake errors. One of the tech notes online mentioned to check if the Netbackup Web Management Console service is running and it was but no luck.
After working with Veritas for a day and a half we figured out a solution. It does ease the pain as it bypasses the certificate authentication and lets you inside the console. So here is what you need to do which involves creating a string value in the server registry. If you think you are bold enough to venture into the registry follow the below steps!
- Open Registry by typing Regedit
- Navigate to HKLM\Software\Veritas\Netbackup\CurrentVersion\Config
- Create a String value under Config called BPJAVA_ALLOW_LEGACY_CERT_FALLBACK
- Set the value to 1
- Restart your Netbackup services
Hopefully after you restart and then try and open up the god-forsaken 8.0 admin console and enter in your credentials you should no longer get that certificate error and it should let you in the admin console.
PS: I hate Netbackup 8.0 and I hate JAVA!